Terms of service

By accessing or purchasing from this website, you agree to be bound by the following Terms of Service. If you do not agree, you may not use this website or purchase any products.

1. All Sales Are Final – No Refunds

All sales are final. We do not offer refunds, returns, or exchanges once an order has been placed and processed.

No refunds will be issued for:

  • Change of mind

  • Dissatisfaction with performance

  • Incorrect product selection

  • Incorrect installation or usage

  • Compatibility issues

  • Failure to achieve any desired result

Products are purchased as-is and at the customer’s own discretion.

2. No Guarantees or Warranties

We make no guarantees, representations, or warranties, whether express or implied.

We do not guarantee:

  • Safety, protection, or crime prevention

  • Performance or effectiveness

  • Reliability or suitability for any purpose

  • Any positive outcome from using our products

All products are provided “as is” and “as available.”

Any implied warranties, including merchantability or fitness for a particular purpose, are excluded to the maximum extent permitted by law.

3. Limitation of Liability

To the fullest extent permitted under South African law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to:

  • Loss of profits or income

  • Business interruption

  • Loss of data

  • Theft, damage, or criminal activity

  • Failure of any product to prevent harm or loss

Use of all products is entirely at the customer’s own risk.

4. Non-Profit, Commercial & Third-Party Use Disclaimer

We accept no liability for products used in:

  • Non-profit organisations

  • Commercial or business premises

  • Rental properties

  • Shared or third-party environments

We are not responsible for losses, claims, or damages suffered by third parties, tenants, customers, or visitors.

5. Installation & Usage Responsibility

All installation, setup, configuration, and use of products are the sole responsibility of the customer.

We are not liable for:

  • Incorrect installation

  • Electrical or power issues

  • Network or connectivity failures

  • Incompatibility with third-party devices or software

Professional installation is recommended where applicable.

6. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, liabilities, legal costs, or expenses arising from:

  • Misuse of products

  • Failure to follow instructions

  • Violation of any applicable laws

  • Claims made by third parties

7. Consumer Protection Act (CPA)

Nothing in these Terms limits any rights that cannot be excluded under the Consumer Protection Act, 68 of 2008.

8. Governing Law

These Terms are governed by the laws of the Republic of South Africa, and any disputes shall be subject to South African courts.

9. Acceptance of Terms

By placing an order on this website, you confirm that you have read, understood, and agreed to these Terms of Service in full.